The following sections discuss some of the errors that can occur while running the TP Desktop Connector client services sample applications.

B.1 Errors Related to the Desktop System

Errors can arise when any of the following conditions exits:

• The TP Desktop Connector client program node does not have the network software functioning correctly.
• The TP Desktop Connector client program node does not have the network in the directory search path.
• The TP Desktop Connector client program node has insufficient disk space.

Problems might be caused by a faulty startup or configuration file. Example B-1 shows a sample startup.bat file.

Example B-1 Sample startup.bat File

path=c:\;c:\PWV51;c:\dos;c:\MSVC\bin;c:\windows;c:\windev;c:\acmsdi mouse set lib=c:\MSVC\lib;c:\windev\lib;c:\acmsdi;c:\decnet\src set include=c:\MSVC\include;c:\windev\include;o:\acmsdi;c:\decnet\src set helpfiles=c:\MSVC\help\*.hlp set init=c:\MSVC\init

Example B-2 shows a sample config.sys file.

Example B-2 Sample config.sys File

files= 30 buffers=10 device=C:\himem.sys shell=\command.com /P /e:1024 device=C:\WINDOWS\smartdrv.sys 2048 1024 lastdrive=z

Use the samples as guidelines to finding and fixing the problem.

B.1.2 Errors on OpenVMS Desktops

If errors occur in running the Motif Avertz program, verify the following:

• The m_avertz.uid file is in the directory from which you run the m_avertz application.
• The m_avertz.dat file (your resources file) is located in your home directory.

If you encounter font-support problems running the program, you can modify the fonts used by editing the m_avertz resources file (m_avertz.dat in the user's home directory).

B.1.3 Errors on Tru64 UNIX Desktops

If errors occur in running the Motif Avertz program, verify the following:

• The m_avertz.uid file is in the directory from which you run the m_avertz application.
• The m_avertz file (your resources file) is located in your home directory.

If you are installing this application once for use by many users, make sure that the users copy m_avertz to their home directories.

If you encounter font-support problems running the program, modify the fonts used by editing the m_avertz resources file (m_avertz in the user's home directory).

B.2 Errors Related to the ACMS System

If you have used the client services sample to communicate with the ACMS system, errors will occur if any of the following conditions exists:

• The TP Desktop Connector gateway for ACMS system directory ACMSDI$EXAMPLES, ACMSDI$EXAMPLES_AVERTZ, or ACMSDI$EXAMPLES_ADD is protected against read access.
• The TP Desktop Connector gateway for ACMS system does not have the sample files installed.
• The TP Desktop Connector gateway for ACMS system does not have the network software functioning correctly.
• The TP Desktop Connector gateway for ACMS system is unavailable.
• The TP Desktop Connector gateway for ACMS system name is invalid.
• The TP Desktop Connector gateway for ACMS system is not running the ACMS software.
• The TP Desktop Connector gateway for ACMS system has not invoked ACMSDI$STARTUP.COM and ACMS/START SYSTEM.
• The TP Desktop Connector gateway for ACMS software is not installed or is improperly installed.
• The TP Desktop Connector gateway for ACMS system IVP failed.