Pre-SUMM: Problems with AS4100 Rackmount ??

From: Unix Administrator <unixadmin_at_firegmd.gmd.com.pe>
Date: Mon, 30 Jun 1997 11:28:19 -0500

> Hi,
>
> This is a pre-summary. We are actually trying to find some
> FCO´s, ECO´s or whatever can help us. If you have any other clue,
> please let us know.. We received only one reply from :
>
> Markus Diezi (markus.diezi_at_berner.ch)
>
> We´ve had a lot of troubles with our mail server ( it´s
> Microsoft ..... ), sorry about that.
> Thanks Markus and thanks to everybody who tried to share his/her
> knowledge with us, but crashed with our stupid mail server.
> Here is the transcription of the Markus´s message:
>
>
> ======================================================================
> ========
>
> >Unix Administrator wrote:
> >> Hi,
> >>
> >> Our configuration is: two AlphaServer 4100 5/300, DU3.2G.
> These
> >> AlphaServers are installed on a rack. They both are
> configured with 2
> >> KZPSA´s, 1 KZPSC, 1 DE500, 1 Video Card, and 1 DNSES; 384
> MB.
> >Firmware
> >> upgraded with the 3.9 Firmware Upgrade CDROM + 3.8-6 SRM
> console
> >> upgrade.
> >> The O.S. disk (root, /usr, swap) on both nodes is a mirror
> made up
> >from
> >> two RZ28D-VW disks and the KZPSC RAID controller
> >>
> >> They´ve been working fine since 4 months ago.
> >>
> >> Three weeks ago, we needed to install an additional card on
> one of the
> >
> >What type of card.
> >
> >> AS4100 ( the upper one ). The installation procedure was
> extremely
> >> careful, but suddenly the other server (which was running
> DU3.2G with
> >0
> >> users at that time) stopped and showed up the blue screen and
> the
> >P00>>
> >> prompt.
> >
> >We had the same problem with DU4.0B. If you are using KZPSA's
> make
> >shure that the SCSI-Buses all well terminated, the disks and
> any devices
> >are switched on and correctly terminated. If the termination is
> missing
> >or
> >if there is no device connected the system may crash. We did
> not find
> >any patches until now - but it seems to be a known KZPSA
> problem.
> >In our case we had the firmware of the HSZ50 controller
> missing.
> >We also found out that depending the PCI-Slot where the KZPSA
> are
> >plugged -
> >the problem does not appear.
> >
> >I only know about KZPSA.
> >
> >Hope this helps.
> >Markus Diezi
>
> >-------------------------------------------------------------------
> >Markus Diezi, Berner Versicherung Tel: +41 (31) 384 51 77
> >Sulgeneckstrasse 19 Fax: +41 (31) 384 54 92
> >CH-3001 Bern, Switzerland Email:
> markus.diezi_at_berner.ch
>
> >--------------------------------------------------------------------
> >
>
> ======================================================================
> ========
>
Received on Mon Jun 30 1997 - 18:46:30 NZST

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