Parse-HTML failures with Netscape Enterprise Server 3.01 & DU4.0C

From: Steve Imber, QUT Library Systems Group <s.imber_at_qut.edu.au>
Date: Tue, 06 Jan 1998 15:43:11 +1100

Dear Alpha-Managers,

we're having a problem using Netscape Enterprise server 3.01 and
Digital Unix 4.0C. A colleague has been looking at the problem
and a copy of her article posted to Netscape User Group news
(netscape.servers)
is below. A response to the post is also included.

We have checked patch levels, etc
against information contained in a report on home.netscape.com
(http://home.netscape.com/eng/server/webserver/3.0/3-01un.htm#Known-dec)
about known problems with Netscape Entreprise server 3.01 and Digital Unix
4.0B but the problems still exist even though our patch level meets or exceeds
the ones listed in the report. Any ideas would be greatly appreciated.

Thanks,
Steve Imber.


-------------------- Post to Newsgroup netscape.servers
-------------------------

>Date: Sun, 04 Jan 1998 15:45:55 -0800
>From: Richard Careaga <ceo_at_lymehouse.com>
>Subject: Re: Parse-HTML failures
>Sender: Richard Careaga <richard_at_lymehouse.com>
>To: Sarah Fredline <s.fredline_at_qut.edu.au>
>Organization: Lymehouse LLC http://www.devoto.com
>Newsgroups: netscape.server
>References: <34B00E55.AB39C18F_at_qut.edu.au>
>X-UIDL: eb92e60c003a986d4d14f7205dd20810
>
>Sarah Fredline wrote:
>>
>> We have recently switched to a new WWW server, a Netscape Enterprise
>> server v3.01 running on a Digital Unix box. It worked fine during three
>> weeks of installation and testing, but since we went live with it, it
>> has had a problem. The problem exhibits itself as Parse-HTML failures;
>>
>> [05/Jan/1998:07:23:43] failure: for host 131.181.30.5 trying to GET
>> /misc/lib_header.html, parse-html reports: error opening buffer from
>> /www/docs/misc/lib_header.html (IO timeout error)
>> [05/Jan/1998:07:23:43] failure: for host 131.181.30.5 trying to GET
>> /misc/lib_footer.html, parse-html reports: error opening buffer from
>> /www/docs/misc/lib_footer.html (Not enough space)
>>
>> This problem can be fixed by stopping and restarting the server (no need
>> to reboot the machine). Although the error logs seem to indicate that
>> it has also happened on a couple of occasions overnight and fixed itself
>> before morning. The problem is not associated with load, in fact it has
>> occurred when only one person has been accessing the server.
>>
>> Any ideas would be greatly appreciated.
>>
>> Thanks,
>>
>> Sarah
>> --
>> Sarah Fredline
>> Electronic Information Services Librarian
>> Queensland University of Technology
>> Email: S.Fredline_at_qut.edu.au
>
>This has been reported on other Digital Unix sites. Check your patch
>level against the requirements at
>>http://home.netscape.com/eng/server/webserver/3.0/3-01un.htm#Known-dec
>
>
Sarah Fredline
Electronic Information Services Librarian
Queensland University of Technology
GPO Box 2434, Brisbane Qld. 4001
AUSTRALIA
Phone: (07) 3864 1386
Facsimile: (07) 3864 1823
Email: S.Fredline_at_qut.edu.au
Received on Tue Jan 06 1998 - 06:40:10 NZDT

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