SUMMARY: Networker 4.4 SNAFU

From: V.S. Glukhov <glukhov_at_sequence.Stanford.EDU>
Date: Tue, 14 Apr 1998 16:28:55 -0700 (PDT)

Thanks to all who replied, especially to Tom Webster.

Tom's reply explained it all:

----
When we came across this problem with our TL812 and NSR4.4, DEC's NSR 
support indicated that it was a known problem and could be fixed by 
upgrading the firmware on the tape drives in the jukebox to the latest 
version ("v100").  Unfortunately, our FSE has been unable to build a good 
update-image tape and is trying to get one shipped out to us.
---
Well, I did find v100 firmware image somewhere deep in Quantum's ftp site. 
There's even a note on how to make a firmware upgrade tape (dd is our 
friend) and how to change the product/vendor id. I was willing to 
give it a try, but Storageworks manuals neglected to mention how to upgrade 
TZ887's firmware using FU tape. If I were paid an hourly rate and had a 
spare TZ887 I would certainly conducted a few experiments...
I downgraded Networker to 4.3 and everything worked fine.
Thank you Digital for mentioning "a known problem" and how to solve it in 
(unprintable) Networker 4.4 manuals or on a web site. Nice job. 
V.S.G.  
 

Received on Wed Apr 15 1998 - 01:29:57 NZST