Managing Error Messages in a Diverse Environment

From: adam r. christopher <adam_at_du.edu>
Date: Fri, 05 Mar 1999 10:58:02 -0700 (MST)

We have a number of DU, Solaris, HPUX, and NT servers that routinely
generate error/info messages that are then sent as email to various
accounts. My question is, how do you handle/manage/organize all of these
messages?

These messages range from the inocuous to the panic-inducing
(warnings about user quotas, undeliverable mail, system faults, system
resets, password expiration warnings, etc. etc.), so prioritizing them is,
well, a priority.

Having all of the mail go to a single account on a given machine probably
will not work for various reasons. I'm thinking about creating a bulletin
board style solution, or maybe there's a trouble ticket product out there
that I'm unaware of. I'd like to know how others are handling this kind of
thing before I get too far ahead.

Thanks, I'll summarize.

-adam
Received on Fri Mar 05 1999 - 18:01:09 NZDT

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