dia reports SWXCR errors but swxcrmon NOT!

From: Shiva <Shiva_at_it.alstom.com.au>
Date: Mon, 16 Aug 1999 07:19:49 +1000

Good Morning Managers,

We run DU4.0D on a Alpha Server 1200 with raid 1 for root & usr and raid 5
for the application data with advfs.

I have this problem that dia reports errors with swxcr yesterday morning but
the swxcrmon has not sent any messages. I checked
the directory /usr/opt/swxcr to see if anything logged but there was none.
At the time of the error, I can see that the defrag for the advance file
system was running. When I checked the defragcron.log it says that the
domain was defragmented and son't see any error messages!

I will be logging with COMPAQ(it's only 07:10am now) but what I wanted to
know is: "has anyone seen this kind of a problem?" This morning certain
application jobs have run without reporting problems. Is it OK to let users
go on the system? Any quick responses will be appreciated. Enclosed is the
dia output.

---------------------------

DECevent V2.6


******************************** ENTRY 1 ********************************



Logging OS 2. Digital UNIX
System Architecture 2. Alpha
Event sequence number 28.
Timestamp of occurrence 15-AUG-1999 02:30:35
Host name itd-syd-duli

System type register x00000016 Alpha 4000/1200 Series
Number of CPUs (mpnum) x00000002
CPU logging event (mperr) x00000000

Event validity 1. O/S claims event is valid
Event severity 3. High Priority
Entry type 198. SWXCR RAID Controller Event


------ Device Data ------
Class x00 RAID Disk
Subsystem x20 SWXCR Mport/RAID Controller
Number of Packets 5.

------ Packet Type ------ 258. Module Name String
Routine Name xcr_cmd_timeout
------ Packet Type ------ 256. Generic String
                                     Controller has stopped responding
------ Packet Type ------ 260. Hardware Error String
Error Type Hard Error Detected
------ Packet Type ------ 256. Generic String
                                     Controller Softc at time of error
------ Packet Type ------ 512. SWXCR Softc(XCR_SOFTC)
   Packet Revision 2.

Controller Number x00000000
Controller Version x00000000
Flags x00000002 Needs to be Restarted.
Normal Commands Active 60.
Special Commands Active 4.
Command Slots Active 0.
Commands on Pending List 0.
Command Slots Available 58.
2560. Bytes Cmd Que Data ** Not Printed **

-------------------------

Regards,
> Shiva Phone: +61 2 8875 0500
> Business Systems Manager Direct: +61 2 8875
> 0516
> Fax: +61 2 8875 0599
> ALSTOM Email: shiva_at_it.alstom.com.au
> INFORMATION TECHNOLOGY Web:
> http://www.it.alstom.com.au
>
>
>
>
Received on Sun Aug 15 1999 - 21:22:10 NZST

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