Any CAM SCSI error wizard ?

From: Alessandra Richetti <richetti_at_ts.infn.it>
Date: Tue, 22 Feb 2000 16:57:26 +0100

Hello,

we are getting mad with an apparently unsolvable problem manifested by
CAM SCSI errors in the binary.errlog file in correspondence with dump/vdump
backup of the disks on tapes (DAT).

We did not have such problems before the end of last year, using the same
hardware. However there was the y2k problem, you know :-) , and we upgraded
from 4.0B to 4.0D + patches + firmware upgrade. After that we could make just
a full dump without problems and then, the sequence of errors started.

We used different dat devices (and different cables).
Compaq support, after checking the SCSI HW (KZPBACX), suggested that the
problem could come from some possible corruption of the system SW. After
verifying that if we boot the system from CD there is no problem in dumping
fylesystems on tape, we have gone through a painful fresh install of 4.0D +
patches and now... we get again the same errors.

At this point we look for any suggestion/help in understanding what could be the
origin of the problem. Is there any way to understand it from the uerf output ?
I enclose some information about the present HW/SW configuration as well as a
sample output from uerf -R -o full.

Thanks

Alessandra Richetti




OS 4.0d (Rev. 878) with the following installed patches
(according to setld -i)






OSFPAT00000000425 installed Patch Tools (- Required -)
OSFPAT00000001425 installed Patch Tools (- Required -)
OSFPAT00000002425 installed Patch Tools (- Required -)
OSFPAT00000003425 installed Patch Tools (- Required -)
OSFPAT00000004425 installed Patch Tools (- Required -)
OSFPAT00000005425 installed Patch Tools (- Required -)
OSFPAT00000006425 installed Patch Tools (- Required -)
OSFPAT00000007425 installed Patch Tools (- Required -)
OSFPAT00000008425 installed Patch Tools (- Required -)
OSFPAT00000009425 installed Patch Tools (- Required -)
OSFPAT00000010425 installed Patch Tools (- Required -)
OSFPAT00000011425 installed Patch Tools (- Required -)
OSFPAT00000016425 installed Patch Tools (- Required -)
OSFPAT00010800425 installed Patch: make Command Correction (Commands, Shells, & Utility Patches)
OSFPAT00013600425 installed Patch: Library Correction (Library Patches)
OSFPAT00017000425 installed Patch: xset Command Under CDE Correction(Commands, Shells, & Utility Patches)
OSFPAT00017900425 installed Patch: Security, (SSRT0456U) (Security Related Patches)
OSFPAT00021902425 installed Patch: find Command Correction (Commands, Shells, & Utility Patches)
OSFPAT00027603425 installed Patch: crontab Command Correction (Commands, Shells, & Utility Patches)
OSFPAT00031402425 installed Patch: AdvFS Command Correction (Filesystem Patches)
OSFPAT00032602425 installed Patch: CDE Login Correction (Common Desktop Environment (CDE) Patches)
OSFPAT00032702425 installed Patch: dtksh Command Correction (Common Desktop Environment (CDE) Patches)
OSFPAT00034002425 installed Patch: last Command Corrections (Commands, Shells, & Utility Patches)
OSFPAT00034202425 installed Patch: Security (SSRT0587U) (Security Related Patches)
OSFPAT00034602425 installed Patch: Security (SSRT0548U, SSRT0412U)(Security Related Patches)
OSFPAT00037702425 installed Patch: CDE File Manager (dtfile) Command Correction(Common Desktop Environment (CDE) Patches)
OSFPAT00037803425 installed Patch: dtterm Escape Sequence Fixes(Common Desktop Environment (CDE) Patches)
OSFPAT00039402425 installed Patch: acctcom and acctcms Corrections(Commands, Shells, & Utility Patches)
OSFPAT00040202425 installed Patch: Networking Commands And Utilities Correction(Network Patches)
OSFPAT00040502425 installed Patch: dtcm (CDE) Calendar Manager Correction(Common Desktop Environment (CDE) Patches)
OSFPAT00040902425 installed Patch: dtterm Terminal Emulator Correction(Common Desktop Environment (CDE) Patches)
OSFPAT00043600425 installed Patch: tcpslice Cmd Probs With Date Greater Than 1999(Network Patches)
OSFPAT00044100425 installed Patch: Security Patch (SSRT0589U) (Security Related Patches)
OSFPAT00044900425 installed Patch: dump/restore Incompatibility Correction(Commands, Shells, & Utility Patches)
OSFPAT00050400425 installed Patch: Security (SSRT0566U) (Security Related Patches)
OSFPAT00050600425 installed Patch: Security (SSRT0585U) (Security Related Patches)
OSFPAT00050700425 installed Patch: Security (SSRT0525U, SSRT0580U)(Security Related Patches)
OSFPAT00051100425 installed Patch: Fix For dxpause Program (Common Desktop Environment (CDE) Patches)
OSFPAT00051200425 installed Patch: Security (SSRT0565U) (Security Related Patches)
OSFPAT00052200425 installed Patch: vi Editor Corrections (Commands, Shells, & Utility Patches)
OSFPAT00052400425 installed Patch: Fix for binmail Command (Commands, Shells, & Utility Patches)
OSFPAT00052700425 installed Patch: gzip Cmd Has Problems Uncompressing Files(Commands, Shells, & Utility Patches)
OSFPAT00053500425 installed Patch: awk -FS Cmd Displays Incorrect Output(Commands, Shells, & Utility Patches)
OSFPAT00054100425 installed Patch: Security (SSRT0546U, SSRT0542U)(Security Related Patches)
OSFPAT00055300425 installed Patch: Security (SSRT0571U) (Security Related Patches)
OSFPAT00058300425 installed Patch: Fixes For hiprof And pixie Profiling Tools(Filesystem Patches)
OSFPAT00060100425 installed Patch: libtli/libxti Shared Library Correction(Library Patches)
OSFPAT00061900425 installed Patch: Y2K Fix for the nroff Text Formatter(Commands, Shells, & Utility Patches)
OSFPAT00062700425 installed Patch: malloc Performance Enhancement(Library Patches)
OSFPAT00063200425 installed Patch: libtli/libxti Static Library Correction(Library Patches)
OSFPAT00063400425 installed Patch: Security (SSRT0546U, SSRT0542U)(Security Related Patches)
OSFPAT00064400425 installed Patch: Incorrect Amount Of Memory Copied In LMF(Commands, Shells, & Utility Patches)
OSFPAT00064800425 installed Patch: Security (SSRT0596U) (Security Related Patches)
OSFPAT00066100425 installed Patch: rsh, telnet, ftp, rdate, ping, and yppush Corrections(Network Patches)
OSFPAT00066700425 installed Patch: Fix For newfs Command (Filesystem Patches)
OSFPAT00067000425 installed Patch: syslogd Correction (Commands, Shells, & Utility Patches)
OSFPAT00068200425 installed Patch: Fix For NFS Problems (Filesystem Patches)
OSFPAT00068400425 installed Patch: verify Unable To Delete Files With No Dir Entries(Filesystem Patches)
OSFPAT00070400425 installed Patch: Fix For CDFS File System (Commands, Shells, & Utility Patches)
OSFPAT00070700425 installed Patch: Security (SSRT0567U, SSRT0583U, SSRT0590U)(Security Related Patches)
OSFPAT00070900425 installed Patch: Security (SSRT0521U, SSRT0537U)(Security Related Patches)
OSFPAT00071800425 installed Patch: CDE Hangs After Logging Into System(Common Desktop Environment (CDE) Patches)
OSFPAT00072600425 installed Patch: Fix For class_admin/class_daemon Problem(Kernel Patches)
OSFPAT00072700425 installed Patch: Various Compiler Fixes (Software Development Environment Patches)
OSFPAT00072900425 installed Patch: Printer Support For Euro Currency Symbol(Commands, Shells, & Utility Patches)
OSFPAT00074200425 installed Patch: Security (SSRT0588U) (Security Related Patches)
OSFPAT00074300425 installed Patch: Security (SSRT0546U, SSRT0542U)(Security Related Patches)
OSFPAT00074800425 installed Patch: Security (SSRT0583U, SSRT0583Z)(Security Related Patches)
OSFPAT00075900425 installed Patch: dtfile Leaves Defunct Processes(Common Desktop Environment (CDE) Patches)
OSFPAT00076000425 installed Patch: Security (SSRT0600U) (Security Related Patches)
OSFPAT00076300425 installed Patch: CDE, Security (SSRT0614U) (Security Related Patches)
OSFPAT00076700425 installed Patch: Fix For verify Error Messages(Filesystem Patches)
OSFPAT00076900425 installed Patch: Kernel Class Scheduler And libclass.a Correction(Kernel Patches)




HW/firmware configuration


    Master cpu at slot 0.
    Firmware revision: 5.4
    PALcode: Digital UNIX version 1.23


    isp1 at pci1 slot 4
    isp1: QLOGIC ISP1040B/V2
    isp1: Firmware revision 5.57 (loaded
    _by console)
    isp1: Fast RAM timing enabled.
    scsi2 at isp1 slot 0
    tz21 at scsi2 target 5 lun 0 (LID=8)
    _(SONY SDT-7000 0300)

********************************* ENTRY 1. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 11.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Tue Feb 22 15:57:54 2000
OCCURRED ON SYSTEM axpts2
SYSTEM ID x00050016
SYSTYPE x00000000
PROCESSOR COUNT 2.
PROCESSOR WHO LOGGED x00000001

----- UNIT INFORMATION -----

CLASS x0001 TAPE
SUBSYSTEM x0000 DISK
BUS # x0002
                              x00A8 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ctape_iodone

----- CAM STRING -----

                                        Unexpected CCB status

----- CAM STRING -----

ERROR TYPE Hard Error Detected

----- CAM STRING -----

DEVICE NAME SONY SDT-7000 0300

----- CAM STRING -----

                                        Active CCB at time of error

----- CAM STRING -----

                                        Command timed out
ERROR - os_std, os_type = 11, std_type = 10


----- ENT_CCB_SCSIIO -----

*MY ADDR x47E1F100
CCB LENGTH x00C0
FUNC CODE x01
CAM_STATUS x004B CAM_CMD_TIMEOUT
                                        SIM QFRZN
PATH ID 2.
TARGET ID 5.
TARGET LUN 0.
CAM FLAGS x00000080
                                        CAM_DIR_OUT
*PDRV_PTR x47E1EDA8
*NEXT_CCB x00000000
*REQ_MAP x47E12800
VOID (*CAM_CBFCNP)() x004F4880
*DATA_PTR x40075020
DXFER_LEN x0000F000
*SENSE_PTR x47E1EDD0
SENSE_LEN x40
CDB_LEN x06
SGLIST_CNT x0000
CAM_SCSI_STATUS x0000 SCSI_STAT_GOOD
SENSE_RESID x00
RESID x00000000
CAM_CDB_IO x0000000000000000F000000A
CAM_TIMEOUT x00000132
MSGB_LEN x0000
VU_FLAGS x0000
TAG_ACTION x00

********************************* ENTRY 2. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 10.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Tue Feb 22 15:57:54 2000
OCCURRED ON SYSTEM axpts2
SYSTEM ID x00050016
SYSTYPE x00000000
PROCESSOR COUNT 2.
PROCESSOR WHO LOGGED x00000000

----- UNIT INFORMATION -----

CLASS x0022 DEC SIM
SUBSYSTEM x0000 DISK
BUS # x0002
                              x00A8 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ss_perform_timeout

----- CAM STRING -----

                                        timeout on disconnected request

----- UNSUPPORTED ENTRY -----

CAM ENTRY x0000040E SIM_WS

----- CAM STRING -----

                                        Active CCB at time of error
ERROR - os_std, os_type = 11, std_type = 10


----- ENT_CCB_SCSIIO -----

*MY ADDR x47E1F100
CCB LENGTH x00C0
FUNC CODE x01
CAM_STATUS x0000 CAM_REQ_INPROG
PATH ID 2.
TARGET ID 5.
TARGET LUN 0.
CAM FLAGS x00000080
                                        CAM_DIR_OUT
*PDRV_PTR x47E1EDA8
*NEXT_CCB x00000000
*REQ_MAP x47E12800
VOID (*CAM_CBFCNP)() x004F4880
*DATA_PTR x40075020
DXFER_LEN x0000F000
*SENSE_PTR x47E1EDD0
SENSE_LEN x40
CDB_LEN x06
SGLIST_CNT x0000
CAM_SCSI_STATUS x0000 SCSI_STAT_GOOD
SENSE_RESID x00
RESID x00000000
CAM_CDB_IO x0000000000000000F000000A
CAM_TIMEOUT x00000132
MSGB_LEN x0000
VU_FLAGS x0000
TAG_ACTION x00
Received on Tue Feb 22 2000 - 15:59:21 NZDT

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