SUMMARY: Can't update alphaserver 400 to v5.7 firmware

From: <jreed_at_wukon.appliedtheory.com>
Date: Wed, 11 Oct 2000 10:42:13 -0400

Thanks to all who replied. Compaq field service came in, had
no good explanation. He checked the jumper, it was intact. He
tried it, got same behavior I did. Ultimately he tried installing
a v5.6 firmware update, which didn't seem like it did anything,
but then the v5.7 update worked normally after, and a v5.8
firmware cd also had working commands, and looked like it would
install. No real explanation, just one of those things.

Suggestions were:
        - physically check the jumper, could be flaky or
                deteriorated.
        - check the CD drive, try an external.
        - try loading the firmware from disk, floppy, etc.
"See http://ftp.digital.com/pub/Digital/Alpha/firmware/readme.html
The pages for specific models tell how to setup the different
firmware loading methods."
        - There was one report that the v5.7 firmware might
          be problematic, and we might want to download the v5.8
          firmware from:
          http://ftp.digital.com/pub/DEC/Alpha/firmware/
        - One person suggested the Alphaserver 400 may not
          benefit from v5.7 firmware, so perhaps we could
          just leave it at v5.4.

Thanks again...

Original post:
: We have one alphaserver 400 that will not allow us to
: update firmware from v5.4 to v5.7, while several others
: updated with no problem. We were able to update this system
: to v5.4.
:
: I boot the firmware cd, and get the update menu.
: I then issue commands, but:
: "update" returns with no response
: "list" returns:
: ROM devices supported 28F020 Intel/Amd Flashmem
: "verify" returns with no response
: "debug" and then "update" gives:
: ver=v7.0-9
: vendor=dec
: prod=avanti
: firm=avanti_SRM
: So, it's not like it fails, really, it just does nothing.
:
: Does anyone have any idea what might be going on and
: how to get this to work?
Received on Wed Oct 11 2000 - 14:43:20 NZDT

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