compaq support question

From: Jim Bean <thatsnotnice80_at_hotmail.com>
Date: Mon, 18 Jun 2001 17:33:43 +0000

just some e-mails that were sent back that I thought I would share. All
names were deleted to protect their ID.

John

1st

Mmm: remember, _you_ are the customer. Tell him you'll buy Sun (it works
wonders).
( we are going to look, but it wont just be a ploy, I want them out. )

2nd

Don't worry, I don't think Compaq will be too displeased with your rants,
due to the fact you can't string a reasonable sentence together. A person to
be taken seriously wouldn't have an email handle of "compaqsucks48"

( the greatest thing about free speech: this guys a fool).

3rd

"HOORAY for free speech." Does this not apply to your COMPAQ rep as well!!!
Just because it's free doesn't means it is without responsibility. BTW -
Nice e-mail address!

( Sure does and your right, but they should have been up front about info
and if there did there job right, let’s say things would have been
different. )

4th

Your rep is an idiot, and is probably one of those babies they hired
recently to replace the good (high-paid) reps they laid off. Oh, yeah,
Compaq management are idiots too :-)

( all I can do is agree here…….your right on the money with this )

5th

I have had nothing but a generally very positive experience with DEC/Compaq
support over the years. They're people too and do make mistakes. Perhaps its
an attitude problem - you go in expecting the worst and that's what you'll
most likely achieve....lighten up.

( ok I went in expecting a lot, and Compaq let the ball fall one after the
other. They are the cause of the ATTITUDE problem. You also would have one
if they didn’t give you the info you needed and now you have to answer to
upper management as to why. Not to mention I might lose my job over this. )
  thanks god Atlanta has a great IT industry so who cares…..

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Received on Mon Jun 18 2001 - 17:35:13 NZST

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