Sorry Managers,
I fired out the message before completing it, let me finish it...
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We are having serious problems here, so I'm asking for help. Almost two
weeks ago, we planned to upgrade our ES40 (Tru64 4.0f) by adding 16
megabytes of RAM and changing the single 500 Mhz CPU (EV6) to dual 667
Mhz (EV67). After upgrading the firmware to 5.9 (from v.5.7) level
which was included on CD with the CPUs, we discovered that our
motherboard did not satisfy the minimum Revision E0* specified by the
installation guide. Disappointed but not deterred, we finished by
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...putting in the 16 Megs of memory. It originally had 7 megabytes of
memory, and we arranged it by pulling out four 256M sticks and leaving
in twelve 512M sticks, then adding in sixteen 1024M sticks for a total
of 22 Gigabytes of memory (I hope that make sense, I can get the array
arrangement if someone needs it).
Well after that, we have had constant crash/reboots. Over five this
weekend alone. uerf -R now seems like it's broken, it ends with "Error
reading syserr file". I'm not even sure how to fix that now. The
crash-dump file seems to report "Processor Machine Check" on the
_Panic_string.
I was told that one of the work jobs has a possible memory leak and is
using up all 22 megs of memory, plus 20 Gigs swap space. But the
machine even crashes on idle a couple of times.
I don't want to attach the crash-dump file, and force everyone to read
it. But if someone is willing to look, I'll send it.
I'm not sure where to begin to isolate the problem. Could it be bad
memory? I will run memx in a little bit. Could it be the firmware
upgrade that we did? Could it be some user's process using up all the
memory and crashing the machine? Is the unusual mix of 512Meg and 1G
memory causing unstability? We are also fearing static electricity
damage on some hardware.
If I'm not providing enough information and someone is willing to help,
I'll be happy to provide some answers.
Thanks in advance,
Kevin
--
Kevin Dea
UNIX System Administrator
Alpine Electronics Research of America
Received on Mon Jun 25 2001 - 19:33:20 NZST