I wish I could tell you that I have a definitive solution but I don't. The
folks who responded said that everything indicated that the PC dropped the
connection, not the mail server. We've gone back to the vendor of the
client software for their help.
================================================================================
Don Newcomer Dickinson College
Associate Director, System and Network Services P.O. Box 1773
newcomer_at_dickinson.edu Carlisle, PA 17013
Phone: (717) 245-1256
FAX: (717) 245-1690
On Tue, 23 Oct 2001, Don Newcomer wrote:
> We're running Tru64 version 4.0G on a DS20 box with sendmail version 8.8.8.
> Our one office is running a database application whose client feeds Outlook
> 2000 for bulk e-mailing. This worked fine until about two weeks ago.
> Nothing changed on either the client side (at least that we know of) or on
> the UNIX side but now it sends about 20-50 e-mails then stops dead. The
> messages hang in the outbox indefinitely.
>
> On the UNIX side we're seeing this in the mail logs:
>
> Oct 23 09:24:29 beta sendmail[1065]: JAA0000001065: lost input channel from [172.16.32.176]
> Oct 23 09:24:29 beta sendmail[1065]: JAA0000001065: from=<hesss_at_dickinson.edu>, size=0, class=0, pri=0, nrcpts=1, proto=SMTP, relay=[172.16.32.176]
>
> These same PCs can use Outlook to send personal messages without incident.
> The vendor has been consulted and, of course, they don't see any problem on
> their end. The UNIX box they use is our library server because it doesn't
> have nearly the e-mail volume as our primary mail server. However, if we
> switch their SMTP setup on the PC to point to the primary mail server, the
> problem happens there as well. We're pretty well baffled by this one. Any
> ideas as to what's happening and, more importantly, how to fix it? Thanks.
>
> ================================================================================
> Don Newcomer Dickinson College
> Associate Director, System and Network Services P.O. Box 1773
> newcomer_at_dickinson.edu Carlisle, PA 17013
> Phone: (717) 245-1256
> FAX: (717) 245-1690
>
>
Received on Wed Oct 31 2001 - 19:59:39 NZDT