|
HP OpenVMS Systems |
|
HP Advanced Server V7.3B for OpenVMS
|
| Previous | Contents | Index |
This chapter describes problems resolved by software changes made in Advanced Server V7.3-ECO1 for OpenVMS. These software changes will also be included in future ECOs. The problems are described in the sections indicated in the following table:
This section describes the file server problems corrected in
Advanced Server V7.3-ECO1 for OpenVMS.
5.1.1 Files Created by Windows 95 or Windows 98 Clients Have Wrong Timestamp
Problem:
Files created from Windows 95 and Windows 98 clients in shared directories are given incorrect timestamps for their creation date. When viewing file properties, the time displayed for the creation date would be off by one or more hours, depending on the timezone of the server.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.2 PWRK$LMSRV Crashes with Access Violation in Module ODS2$LIB
Problem:
The PWRK$LMSRV process might crash with an access violation in the module ODS2$LIB, in routine ODS2NewASUSecurityAce. Error messages and a traceback similar to the following would be seen in the PWRK$LMSRV log file:
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
address=0000000006FDC004, PC=FFFFFFFF808BF9A4, PS=0000001B
%TRACE-F-TRACEBACK, symbolic stack dump follows
image module routine . . . rel PC abs PC
FFFFFFFF808BF9A4 FFFFFFFF808BF9A4
PWRK$FSLIB_ODS2 ODS2$LIB ODS2NewASUSecurityAce
00000000000026AC 0000000000C2D0DC
PWRK$FSLIB_ODS2 ODS2$LIB ODS2SetASUSecurity
000000000000294C 0000000000C2D37C
PWRK$FSLIB_ODS2 ODS2$OPS ODS2_setsecurity
00000000000117C0 0000000000BF97C0
.
.
.
|
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.3 PWRK$Monitor Crashes While Attempting to Output an OpenVMS Error Message (932)
Problem:
The PWRK$MONITOR process might crash in module cmtsvrmonsys while attempting to write out a system error message (possibly the OpenVMS error message with status code 932: "%SYSTEM-F-SUSPENDED, process is suspended"). The log file will include the following information:
29-MAY-2001 13:32:47.73 21200233:00243DD8 PFS_CACHE_IMAGE : PWRK$PCMSHR 1-JUN-2001 11:07:48.17 21200233:002481E8 In module <cmtsvrmonsys>, in function <MonitorServer> 1-JUN-2001 11:07:48.29 21200233:002481E8 Message Text: Error returned from sys$getjpi() 1-JUN-2001 11:07:48.30 21200233:002481E8 Status Code: 932 . . . |
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.4 Numerous Locks on a Resource Accumulate, Causing PWRK$LMSRV or the System to Crash
Problem:
The PWRK$LMSRV process might gradually become overloaded with multiple locks on a single resource, causing the system enqueue limit quota (ENQLM) to be exceeded. As a result, either the PWRK$LMSRV process might crash or an OpenVMS lock manager problem might cause the system to crash. The locks have a name beginning with "PWRK$om", such as PWRK$om_0093EA0002000100.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.5 PWRK$LMSRV Process Crashes in Module THREAD
Problem:
The Advanced Server might crash with the following error messages and traceback in the PWRK$LMSRV log file:
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
address=0000000000000030, PC=000000000041B560, PS=0000001B
%TRACE-F-TRACEBACK, symbolic stack dump follows
image module routine line rel PC ...
PWRK$CSSHR_V7 THREAD resume_0 16861 0000000000008520
PWRK$CSSHR_V7 THREAD threadresumelast
12759 0000000000003E0C
PWRK$CSSHR_V7 WORKQ WorkQ_queue_work_safe
9556 0000000000000DC8
PWRK$CSSHR_V7 WORKQ WorkQ_queue_work
9453 0000000000000B0C
PWRK$LMTASKSHR QUEUE queue_put 14706 00000000000000E4
PWRK$CSSHR_V7 LIBIPC mbreaddoneast
32735 0000000000008EC4
|
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.6 PWRK$LMSRV Crashes with ODS2ReadRMS Errors
Problem:
The PWRK$LMSRV process crashes with the following error messages in the PWRK$LMSRV log file previous to the crash:
ODS2ReadRMS: failed to rewind file, status 000000 ODS2ReadRMS: failed to get record, status [various RMS codes] |
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.7 Server Crashes in Module SERTL, Routine RtlValidSid
Problem:
With COM for OpenVMS in use, the server might crash with the following error messages and traceback in the PWRK$LMSRV log file:
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
address=0000000000000002, PC=0000000000310584, PS=0000001B
%TRACE-F-TRACEBACK, symbolic stack dump follows
image module routine line rel PC ...
PWRK$LMAPISHR SERTL RtlValidSid 47830 0000000000000024
PWRK$LMSRV ELF AdtReportEvent 77822 0000000000000818
PWRK$LMSRV EVENTDISP ProcessReportEvent
77673 00000000000003D8
PWRK$LMSRV SSIGNON_PROC process_acme_message_3
108409 00000000000033A4
PWRK$LMSRV SSIGNON_COM receive_comp_handler
51101 0000000000000BEC
PWRK$LMSRV SSIGNON_COM ssignon_work
51599 0000000000001A10
PWRK$CSSHR_V7 MTS MTS$CONTEXT_SWITCH
6693 0000000000000104
PWRK$CSSHR_V7 MTS MTS$MAIN_SCHEDULER
.
.
.
|
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.8 Server Stops Responding to Logon Requests
Problem:
The server might suddenly stop validating logon requests (NetLogon hangs). For example, when running a user script that adds user accounts (ADMINISTER ADD USER), the server might hang. Similarly, when issuing a command that requires access to the PDC, the server might not respond. A message might indicate that the PDC cannot be found.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.9 Authentication Fails for Domain User Names Exceeding 14 Characters in Length
Problem:
Attempts to log on to an OpenVMS account for which external authentication is enabled are denied if the user enters a user name exceeding 14 characters in length. The server should be able to authenticate user names with a maximum of 20 characters in length.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.10 PWRK$LMSRV Crashes in Module PFS$OPS, Routine PFS_setextattr
Problem:
Under some circumstances, when the file server is attempting to create ACEs (access control entries) for a file or directory, the server crashes due to an ACCVIO in the PFS$OPS module, routine PFS_setextattr. Error messages and a traceback similar to the following would be seen in the PWRK$LMSRV log file:
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
address=0000000000000003, PC=0000000000438EE8, PS=0000001B
%TRACE-F-TRACEBACK, symbolic stack dump follows
image module routine line rel PC abs PC
PWRK$CSSHR_V7 PFS$OPS PFS_setextattr
25208 0000000000011708 0000000000438EE8
PWRK$CSSHR_V7 PFS$OPS PFS_copyfile
20033 00000000000044C8 000000000042BCA8
PWRK$LMSRV MVCP treecopy 56336 0000000000000624 000000000012E8B4
.
.
.
|
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.1.11 PWRK$LMSRV Crashes When Viewing Printer Properties
Problem:
When attempting to view printer properties with Windows NT printer management enabled, the server might crash in routine T_RegQueryValueEx, with the following error messages and traceback in the PWRK$LMSRV log file:
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
address=0000000000000000, PC=FFFFFFFF804BFBE0, PS=0000001B
%TRACE-F-TRACEBACK, symbolic stack dump follows
image module routine line rel PC ...
0 0000000000000000
PWRK$LMAPISHR TREGWRAP T_RegQueryValueEx
75355 00000000000016A8
PWRK$LMSRV PRNDATA SplGetPrinterData
102246 0000000000000468
PWRK$LMSRV RPCSPOOL RpcGetPrinterData
112589 00000000000026FC
PWRK$LMSRV NTSPL_S winspool_RpcGetPrinterData
28048 0000000000006498
PWRK$LMRPCSHR RPCCALL rpc__call_put 28446 0000000000000240
.
.
.
|
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.2 File Access/Printing Problems
This section describes file access and printing problems corrected in
Advanced Server V7.3-ECO1 for OpenVMS.
5.2.1 Files Remain Open
Problem:
When a user with less than Full Control Access to a file views the security on that file, the file might be left in an "open" state. Subsequent attempts to delete or rename the file would fail.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.2.2 Directory Enumeration Incorrect If a File Named ".;1" Exists in the Directory
Problem:
When a client attempts to display the contents of a directory that contains a file named ".;1", the display will be incorrect. For example, the directory might appear empty although it contains files.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.2.3 Client Application Might Fail When Attempting to Create a Directory on a Share
Problem:
A client application might fail when attempting to create a directory on the Advanced Server. Before creating the directory, the client first queries the server to determine if the directory already exists. The server would return the "NO_MORE_FILES" error message, implying that the directory already exists. As a result, the client would then terminate its attempt to create the directory.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.3 User Interface Command Problems
This section describes user interface command problems corrected in
Advanced Server V7.3-ECO1 for OpenVMS.
5.3.1 PWVER Command Problems
Problem:
Any of several problems with the PWVER command might arise:
Solution:
These problems are resolved in Advanced Server V7.3-ECO1 for OpenVMS. The PWVER command is not
needed for normal operation of the server. It is most often used by HP
Customer Support to help solve problems at a customer's site.
5.3.2 Unable to Add Permissions to Local Share
Problem:
If a user uses the ADMINISTER command line interface to log in to a member server's local database and attempts to add permissions to a share in that database, the user might be prompted for the global domain password. This could happen if the member server's local domain (database) does not exist in the global domain, or the password for the local domain differs. In any case, the user should be able to modify permissions without providing the global domain's password.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.4 Windows 2000 Related Problems
This section describes problems related to the interaction with Windows
2000, corrected in Advanced Server V7.3-ECO1 for OpenVMS.
5.4.1 Attempt to Add or Copy a User Account Fails
Problem:
Adding a user in a mixed-mode Windows 2000 domain fails if the PDC's user account policy specifies a minimum password length, even when the password specified is long enough. Messages would be seen as in the following example:
LANDOFOZ\\TINMAN> add user smith/pass="ilikethisstuff" %PWRK-E-ERRADDUSER, error adding user "SMITH" -LM-E-NERR_PASSWORDHI, password too short or found in history list |
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.4.2 DCL SET PASSWORD Command Fails in Windows 2000 Mixed-Mode Domain
Problem:
If the host server for authentication is a BDC in a mixed-mode Windows 2000 domain, the DCL SET PASSWORD command fails when attempted by an OpenVMS user marked for external authentication, and the hostmapped server user's password was last updated using the ADMINISTER MODIFY USER/PASSWORD command. The following example shows the error messages returned:
$ SET PASSWORD [Return] Old password: [Return] New password: [Return] Verification: [Return] %SET-I-SNDEXTAUTH, Sending password request to external authenticator %SET-E-EXTPWDERR, Password could not be set by external authenticator -SYSTEM-F-AUTHFAIL, authorization failure -ACME-E-UNSPECIFIED, general error, see secondary status for details |
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.4.3 Roaming User Profiles Cannot Be Saved on the Advanced Server
Problem:
In a Windows 2000 environment, roaming user profiles might not be saved on the Advanced Server. When a user logs out, error messages indicate that the file could not be copied or the file could not be found, and that the roaming profile could not be updated.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS. For a restriction pertaining
to roaming profiles, see Section 13.4.18, Restriction on Roaming User Profiles.
5.4.4 Read-Only Attribute Is Removed When the File is Copied Over Itself
Problem:
If a read-only file on an Advanced Server share was copied over itself, the file's read-only file attribute would be removed.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.4.5 Access Denied When Copying a Subfolder of a Directory Tree Using the Windows 2000 Xcopy Command
Problem:
Using the xcopy command on a Windows 2000 client to copy a directory tree to an Advanced Server share might result in an "Access Denied" error immediately after creating a subdirectory. This problem does not occur on Windows NT or Windows 98 clients.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.4.6 Attempts to Add File Permissions from Windows 2000 Client Fails with "Object Picker Cannot Open" Message
Problem:
Attempts to add permissions to a file from a Windows 2000 client fail. The following message is displayed:
Object Picker cannot open because it cannot determine whether node-name is joined to a domain. |
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.5 Transport Problems
This section describes problems related to the use of transport
protocols with the Advanced Server, corrected in Advanced Server V7.3-ECO1 for OpenVMS.
5.5.1 System Hangs or Crashes with a Spinwait Bugcheck
Problem:
An Advanced Server running on a multi-CPU system might cause the OpenVMS system to hang or crash in PWRK$STREAMSOS with a CPU spinwait bugcheck.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.6 Cluster-Related Problems
This section describes problems relating to servers participating in
OpenVMS Clusters. These problems have been corrected in Advanced Server V7.3-ECO1 for OpenVMS.
5.6.1 Server Hangs with One Server Cluster Member in the LEF State, Another Server Member with Multiple Copies of a "deadlock detected" Message
Problem:
When the Advanced Server in an OpenVMS Cluster is the PDC in a domain that includes several BDCs, it might hang. On one node, the server will be in the local event flag wait (LEF) state. On another node, the server log file will contain numerous copies of the following messages:
<timestamp> PCSCACHE\acquire_lock: deadlock detected -- retry <timestamp> occured during conversion to PWMODE lock |
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS.
5.7 Miscellaneous Problems
This section describes miscellaneous problems pertaining to the
Advanced Server for OpenVMS.
5.7.1 Advanced Server Supplies Obsolete Version of File Used by eXcursion
Problem:
The Advanced Server supplies an obsolete version of SYS$COMMON:[SYSEXE]PCX$SERVER.COM. The file is used by eXcursion.
Solution:
This problem is resolved in Advanced Server V7.3-ECO1 for OpenVMS. The current version of the file is correctly installed in SYS$COMMON:[SYSEXE]. You can find the correct version on the PATHWORKS 32 distribution kit as file PCX_SERV.COM, or contact your HP customer support center.
| Previous | Next | Contents | Index |