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 United States
Ordering Information and Telephone Numbers
U.S. Faxable Order Form
Instructions:
Click on "U.S. Faxable Order Form".
Print and fill out the form completely.
Sign the form.
Fax the order to the specified location.
Parts Exchange Emergency Service
Call the Parts Exchange Emergency Service telephone number to
place an emergency order for repairs or parts exchange.
Call 800-225-5385, 24 hours a day.
Emergency Order
Call the emergency order telephone number to place an emergency
order for parts.
Call 800-Digital (800-344-4825), 8:00 A.M. to 8:00 P.M. (E.T.)
weekdays.
Call 800-222-5742, pin 54829, between 8:00 P.M. and 8:00 A.M.
(E.T.) weekdays and 24 hours a day on weekends.
Maintenance Product Recommendation Service (MPRS)
Maintenance Product Recommendation Service provides you with a listing
of the products you need to effectively service your equipment.
By E-Mail:
Send E-Mail to mprs@compaq.com
By Fax:
603-884-2379
By Mail:
MPRS ZKO02-02/R94
Compaq Computer Corporation
110 Spit Brook Road
Nashua, NH, U.S.A. 03062 - 2642
Parts Exchange
Call the Parts Exchange telephone number when you need a part
exchanged or repaired.
Call 800-225-5385
Lines are open Monday through Friday 8:30 A.M. to 8:00 P.M. (E.T.)
Part Number Assistance
Part Number Assistance will help you find the right part number,
pricing and availability.
Call 800-Digital (800-344-4825).
Lines are open Monday through Friday 8:00 A.M. to 8:00 P.M. (E.T.)
Parts Service
Call the Parts Service telephone number to order all spares and
parts.
Order By Phone
Call 800-Digital (800-344-4825) (V/TTY Press 9).
Lines are open Monday through Friday
8:00 A.M. to 8:00 P.M. (E.T.)
Order By Mail
Orders by mail may be placed by sending your purchase order
directly to:
Compaq Computer Corporation
153 Taylor Street
Littleton, MA 04160
Att: Customer Order Management TAY2-2/11D
Order By Fax
Fax your orders to DECdirect by calling 800-234-2298 between
8:30 A.M. and 6:00 P.M. (E.T.)
Sales Office
Purchase orders may be placed directly at any Compaq Sales
or Service Office.
Credit Cards
MasterCard and VISA accepted. (Phone and mail orders only).
Terms
Terms are payment with order. Or, if you have an approved account,
terms are net 30 days.
Returns
Call your Customer Service Representative, 800-225-5385 for your
Return Authorized Number to ensure prompt service for your repair
or exchange.
Shipping Information
Pay for your orders in advance, and Compaq will prepay and absorb
all UPS or other surface freight shipping charges throughout the
continental U.S., Alaska, Hawaii, and Puerto Rico. When Compaq
is required to invoice you for your order, transportation will
be prepaid and added to your invoice.
We will make partial shipments to speed your order along, unless
you specify "must ship complete."
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