The Global Customer Support Center (GCSC) gives you a single point of contact when you have a hardware or software inquiry or service request. Operating around-the-clock and staffed by highly trained analysts utilizing the most modern diagnostic tools available, the GCSC can respond quickly to your needs, mobilizing the expertise and tools to get your operations running at full speed.
GCSC Telephone numbers
To meet your support needs at any hour, Compaq has established GCSCs around the world. These GCSCs provide high-quality, first-level support for Tandem hardware and software, and are always your first point of contact in the event of a problem. Compaq's response time to your call is defined by your support agreement.
If additional expertise and resources are needed to provide a solution, the GCSC is the gateway to Compaq's comprehensive support offerings. You're assured of a timely resolution to technical issues.
If you are covered by a CGCSC contract for system maintenance (e.g. hardware support, software support), your particular offering determines when and how you may contact us. For instance, you may need to contact us on the WEB for non-urgent questions. However, for critical, system or application down problems, the full resources of our world wide centers are available to you 24 hours a day, 7 days a week, 365 days a year.