Storageworks Command Console

From: Schubert, Mark <Mark.Schubert_at_au.faulding.com>
Date: Wed, 08 Nov 2000 16:56:42 +1030

Hi all,

I have a remote Unix system over a WAN and within another domain (ie. my
workstaion is fred_at_joe.com, the server is adrian_at_angel.com). I am trying to
get Command Console V2.1 to communicate with the RA200 Agent installed on
the Unix server.

I can get connection with the server and see the different RAID controllers
KZPAC, but when I try to go into a storage window for a RAID controller I
get communication errors such as:

"The security check failed. This client system is not listed in the agent
known clients list, "client.ini""
and then
"The RA200 failed to open a connection to system pha401 (unix server)"
"Reason for failure: Authorization error: 1"

My workstation is certainly in the /etc/raclient.ini file.

My workstation can successfully access storage windows for servers on my
LAN. A client in the same domain as the server can also successfully invoke
a storage window.

Is there somewhere I can get more debug info. about the error? Can someone
provide some insight?

TIA,

> Mark Schubert
> MFG/PRO Technical Specialist
> F H Faulding & Co Limited
> Telephone: +61 8 8408 3467
> Facsimile: +61 8 8408 3500
> mailto:mark.schubert_at_au.faulding.com
> http://www.faulding.com
>
>
Received on Wed Nov 08 2000 - 06:28:54 NZDT

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