Many thanks to all respondents.
It looks like Compaq Analyze is the way to go. Some comments from some
replies I got appear below:
+++++++
Sadly, yes. DecEvent doesn't support most of the newer EV6 processor
machines. It may work for you though, so try it first.
Compaq Analyze is possibly the worst replacement software ever.
Check the archives of this list for various complaints about it.
+++++++
From what I've been told and heard, for better or worse,
Compaq Analyse is the *supported* error log file formatting,
analysis and reporting tool. DECevent is just as dead as
uerf. Now, I think versions of DECevent that were available
when these systems were released had trouble reading the
error log file generated by these systems. Sometime after,
that release, but before DECevent was killed, a version of
it was released that could understand the format.
+++++++
If your support center is telling you that you should be using the CA
tool to make your systems supportable, then get it and use it. If you
want to be "self maintenance", then use any tool you like. It's really
that simple. Long term, the CA tool will be maintained, DECevent (and
the older UERF tool) are deceased (no longer maintained by the groups
that originally developed them).
I am not going to try to tell you that the CA tool is good or that it's
easy to use or anything like that, and I gather it is quite LARGE and
perhaps uses more system resources than you may thing reasonable. That
is not the issue.
I can tell you that DECevent development was halted about the time that
the first EV6 based systems were introduced. I doubt that most of the
current options used in the DS10 and DS20 systems are supported by the
error log analysis logic in DECevent (which was never particularly good
to start with, which is why Compaq Analyze has replaced it). As far as
I recall, there have been changes in the error log format in the newer
Tru64 UNIX versions to support newer platforms, and the older error log
analysis programs (like UERF and DECevent) will not necessarily be kept
up to date (because, for the most part, UNIX engineering does NOT have
the sources for them to be able to do the maintenance -- don't ask me to
explain our error log analysis tool strategy, because as far as I can
see, there is none, it's a real mess and has been for some time).
+++++++
Check the archives for Sylvain Robitaille's
SUMMARY: Compaq Analyze: Is this thing a joke???
of 11 May 2000.
+++++++
As I understand it, DECevent does not support any EV6 or higher based systems
(I think the GS60/140 are the two still supported by DECevent).
You need to get CA from Compaq Support as you can't download it off the web.
[ I just had it installed today - latest version is 3.1 ]
+++++++
See:
http://www.support.compaq.com/svctools/webes/ca/ca.html
In particular the text in the left frame that says:
Note: DECevent currently provides symptom directed diagnosis
capability for the Turbolaser 6 platforms; the AlphaServer GS60 and
AlphaServer GS140. These are the only EV6 based family of products
for which DECevent will provide support.
+++++++
OS Version Utility Processor
____________________________________________________________________________
3.2G , 4.0 and uerf and DECevent Not all processors support
later DECevent.
4.0 and later Compaq Analyze Only some processors are
supported
5.0 and 5.0A uerf, DECevent Not all processors support
DECevent.
Future Compaq Analyze Compaq Analyze will support
recent EV6
processors only.
+++++++
Once again thanks to all!!
TonyS
>We are running DecEvent 3.3 on our systems. I remember a post to the list
sometime back which >indicated that it does support DS10 & DS20 systems.
But a call to Compaq telephone support on another >issue indicated that
this is not the case and that we need Compaq Analyze.>
>
>Can anyone give me any references to confirm or deny this statement from
telephone support?
Received on Thu Nov 30 2000 - 00:23:27 NZDT