No video (signal) on AS1200 with PowerStorm 350

From: Aaron Olla <aolla_at_austintx.net>
Date: Mon, 05 Feb 2001 04:03:31 -0600

Hello,

I am unable to get any graphics ouput on an AlphaServer 1200/Ultimate
Personal Workstation with a PowerStorm 350 video card when the SRM variable
os_type is set to unix. When os_type is set to NT, the vga AlphaBIOS comes
up as normal. Also at the SRM prompt, 'vga reinit' appears to have no
effect, it pauses for ~60 seconds before returning. The card is new to the
system.

I am hoping to replace the old tga card with the new one due to the poor
capabilities of the tga adapter.

I have included all system/SRM info I think may be relevant. If someone
would like more information please email me.

Troubleshooting summary:
1. system was initially on firmware version 5.8
2. os_type = unix, console = graphics
3. setting pci_parity to ON/OFF does not appear to help.
4. I have upgraded the firmware to 5.9, no effect
5. I have run the ECU (1.11A), numerous times, no effect.
6. The system (SRM) does correctly identify the card as a "PowerStorm 350"
7. the card/system is able to display the graphical AlphaBIOS environment.
8. I have tried removing all other PCI cards in case there was a resource
sharing/contention problem, no effect
9. when booting install_vga_console fails. The kernel DOES correctly
identify the card after installing 3X0520A software kit.
10. SRM>>> vga reinit has no effect, hangs for ~60 seconds, no output back
to SRM prompt
11. when SRM is initializing, system hangs at "Graphics Init" for ~60
seconds.
12. I have tried the card in several PCI slots on bus0. Card is currently
installed in bus0, slot2
13. I have verified the VGA ENABLE jumper is shorted on the card.
     When set to DISABLE, the system does not pause ~60 seconds during SRM
init.
14. the previous video (tga) card works in the same PCI slot.
15. the old card is model# PBXGB-AA, the PowerStorm 350 is model# PBXGD-AE

Questions:
Is there anyway to looking to look/debug what is happening when running 'vga
reinit' ? It does not return anything.

Are there any other SRM variables that I can try? I believe the problem is
with the SRM firmware's vga initialization since the card works when os_type
= nt.

Does anyone know what the other jumpers on the PowerStorm 350 are used for,
there are 5 or 6, which are all currently open. I have been unable to find
any documentation that references them.

If you made it this far, thanks!

-Aaron
aolla_at_austintx.net

additional SRM/system info follows....
----------------------SRM INFO---------------------
Initializing...

 SROM V3.0 on cpu0
 SROM V3.0 on cpu1
XSROM V5.9 on cpu0
XSROM V5.9 on cpu1
BCache testing complete on cpu0
BCache testing complete on cpu1
mem_pair0 - 256 MB
mem_pair1 - 256 MB
20..20..21..21..23..
please wait 12 seconds for T24 to complete
24..24..
Memory testing complete on cpu0
Memory testing complete on cpu1
starting console on CPU 0
sizing memory
  0 256 MB DIMM
  1 256 MB DIMM
starting console on CPU 1
probing IOD1 hose 1
  bus 0 slot 1 - NCR 53C810
  bus 0 slot 2 - QLogic ISP10X0
probing IOD0 hose 0
  bus 0 slot 1 - PCEB
    probing EISA Bridge, bus 1
  bus 0 slot 2 - PowerStorm 350
  bus 0 slot 4 - DE500-BA
                            !!!! hangs here for ~60 seconds. OCP says
"GRAPHICS INIT"
configuring I/O adapters...
  ncr0, hose 1, bus 0, slot 1
  isp0, hose 1, bus 0, slot 2
  floppy0, hose 0, bus 1, slot 0
  tulip0, hose 0, bus 0, slot 4
System temperature is 27 degrees C
DIGITAL Ultimate Workstation 533au2 Console V5.9-5, 8-JAN-2001 10:05:24

P00>>>sh bios
Bios H B S F Adr Len Adapter Name
 1 0 0 2 0 7fb0000 32768 vga0 PowerStorm 350
 2 1 0 2 0 7ff0000 47104 isp0 QLogic ISP10X0

P00>>>sh config
                           Compaq Computer Corporation
                        DIGITAL Ultimate Workstation 533au2

 Console V5.9-5 OpenVMS PALcode V1.21-2, Digital UNIX PALcode V1.23-2

 Module Type Rev Name
 System Motherboard 0 0000 mthrbrd0
 Memory 256 MB DIMM 0 0000 mem0
 Memory 256 MB DIMM 0 0000 mem1
 CPU (4MB Cache) 3 0003 cpu0
 CPU (4MB Cache) 3 0003 cpu1
 Bridge (IOD0/IOD1) 600 0032 iod0/iod1
 PCI Motherboard a 0000 saddle0

 Bus 0 iod0 (PCI0)
 Slot Option Name Type Rev Name
 1 PCEB 4828086 0015 pceb0
 2 PowerStorm 350 30410ba 0000 vga0
 4 DE500-BA 191011 0030 tulip0

 Bus 1 pceb0 (EISA Bridge connected to iod0, slot 1)
 Slot Option Name Type Rev Name

 Bus 0 iod1 (PCI1)
 Slot Option Name Type Rev Name
 1 NCR 53C810 11000 0002 ncr0
 2 QLogic ISP10X0 10201077 0005 isp0

P00>>>vga reinit
 !!!! this also hangs ~60 seconds, nothing happens.

P00>>>sh
auto_action HALT
boot_dev dkb0.0.0.2.1
boot_file
boot_osflags A
boot_reset ON
bootdef_dev dkb0.0.0.2.1
booted_dev
booted_file
booted_osflags
cda0 dka500.5.0.1.1
CDA1 dka500.5.0.1.1
CDA2 dka500.5.0.1.1
CDA3 dka500.5.0.1.1
CDA4 dka500.5.0.1.1
char_set 0
com1_baud 9600
com1_flow SOFTWARE
com1_modem OFF
com2_baud 9600
com2_flow SOFTWARE
com2_modem OFF
console serial
cpu_enabled f
d_group field
d_omit
d_passes 1
d_runtime 0
d_verbose 0
dump_dev
enable_audit ON
ewa0_loop_count 3e8
ewa0_loop_inc a
ewa0_loop_patt ffffffff
ewa0_loop_size 2e
ewa0_lp_msg_node 1
ewa0_mode FastFD (Full Duplex)
exdep_data 5555555555555555
exdep_location 0
exdep_size 0
exdep_space pmem
exdep_type 3
ffauto OFF
ffnext OFF
fru_table ON
full_powerup_diags ON
graphics_page 0
graphics_type VIDEO
kbd_hardware_type PCXAL
language 36
language_name English (American)
license MU
memory_test full
ocp_text GANGREL
os_type UNIX
pal OpenVMS PALcode V1.21-2, Digital UNIX PALcode
V1.23-2
pci_arbmode Round-Robin
pci_parity ON
pci_req64
pka0_disconnect 1
pka0_fast 1
pka0_host_id 7
pkb0_host_id 7
pkb0_soft_term on
pkc0_disconnect 1
pkc0_fast 1
pkc0_host_id 7
pkd0_disconnect 1
pkd0_fast 1
pkd0_host_id 7
prompt >>>
rcm_answer xx
rcm_dialout xx
rcm_init xx
reset_boot_arg0 0
reset_boot_arg1
reset_boot_arg2
shutdown_temp 55
srm2dev
sys_model_num 1200
sys_serial_num NI90303661
sys_type PEDESTAL
sys_variant 1
tga_sync_green 0
tt_allow_login 1
tta0_page 0
tta0_type VIDEO
tty_dev 0
version V5.9-5, 8-JAN-2001 10:05:24
P00>>>

-------------------Tru64 INFO--------------------
# ./showver.pl
version.abbrev_vendor = COMPAQ
version.banner = Compaq Tru64 UNIX
version.baselevel = BL10
version.build = 732
version.id = #define BUILTIN_VERS_ID_HIGH 0x141000000000B700
/* most significant (ulong) version identifier */
version.id = #define BUILTIN_VERS_ID_LOW 0xC918 /* least
significant (ulong) version identifier */
version.major = 5
version.minor = 1
version.patch = ?
version.product = Tru64 UNIX
version.type = V
version.variant =
version.vendor = Compaq Computer Corporation

# setld -i | grep -e O3D -e 3X0 -e 4DT
3X0CONFIG520 installed PowerStorm 3x0 v2.0 for
V5./0/0A/1 Config
3X0DEVICE520 installed PowerStorm 3x0 v2.0 for
V5./0/0A/1 Device
3X0GLBASE520 installed PowerStorm 3x0 v2.0 for
V5./0/0A/1 OpenGL

# cat /var/adm/syslog.dated/current/kern.log
Feb 5 02:14:11 gangrel vmunix: Alpha boot: available memory from 0xff8000
to 0x2fffc000
Feb 5 02:14:12 gangrel vmunix: Compaq Tru64 UNIX V5.1 (Rev. 732); Mon Feb
5 02:04:09 CST 2001
Feb 5 02:14:12 gangrel vmunix: physical memory = 512.00 megabytes.
Feb 5 02:14:12 gangrel vmunix: available memory = 492.07 megabytes.
Feb 5 02:14:12 gangrel vmunix: using 1930 buffers containing 15.07
megabytes of memory
Feb 5 02:14:12 gangrel vmunix: Master cpu at slot 0
Feb 5 02:14:12 gangrel vmunix: Starting secondary cpu 1
Feb 5 02:14:12 gangrel vmunix: Firmware revision: 5.9
Feb 5 02:14:12 gangrel vmunix: PALcode: UNIX version 1.23
Feb 5 02:14:12 gangrel vmunix: DIGITAL Ultimate Workstation 533au2
Feb 5 02:14:12 gangrel vmunix: pci1 (primary bus:1) at mcbus0 slot 5
Feb 5 02:14:12 gangrel vmunix: Loading SIOP: script c0000000, reg 7feef00,
data c000a000
Feb 5 02:14:12 gangrel vmunix: scsi0 at psiop0 slot 0 rad 0
Feb 5 02:14:12 gangrel vmunix: isp0 at pci1 slot 2
Feb 5 02:14:12 gangrel vmunix: isp0: QLOGIC ISP1040B/V2
Feb 5 02:14:12 gangrel vmunix: isp0: Firmware revision 5.57 (loaded by
console)
Feb 5 02:14:12 gangrel vmunix: isp0: Fast RAM timing enabled.
Feb 5 02:14:12 gangrel vmunix: scsi1 at isp0 slot 0 rad 0
Feb 5 02:14:13 gangrel vmunix: pci0 (primary bus:0) at mcbus0 slot 4
Feb 5 02:14:13 gangrel vmunix: eisa0 at pci0
Feb 5 02:14:13 gangrel vmunix: ace0 at eisa0
Feb 5 02:14:13 gangrel vmunix: ace1 at eisa0
Feb 5 02:14:13 gangrel vmunix: lp0 at eisa0
Feb 5 02:14:13 gangrel vmunix: gpc0 at eisa0
Feb 5 02:14:13 gangrel vmunix: fdi0 at eisa0
Feb 5 02:14:13 gangrel vmunix: fd0 at fdi0 unit 0
Feb 5 02:14:13 gangrel vmunix: per0: PowerStorm 350 v27.00
Feb 5 02:14:13 gangrel vmunix: per0 at pci0 slot 2
Feb 5 02:14:13 gangrel vmunix: tu0: DECchip 21143: Revision: 3.0
Feb 5 02:14:13 gangrel vmunix: tu0: auto negotiation capable device
Feb 5 02:14:13 gangrel vmunix: tu0 at pci0 slot 3
Feb 5 02:14:13 gangrel vmunix: tu0: DEC TULIP (10/100) Ethernet Interface,
hardware address: 00-00-F8-1B-48-7B
Feb 5 02:14:13 gangrel vmunix: tu0: auto negotiation off: selecting
100BaseTX (UTP) port: full duplex
Feb 5 02:14:13 gangrel vmunix: Created FRU table binary error log packet
Feb 5 02:14:13 gangrel vmunix: install_vga_console: Failed to probe vga
hardware
Feb 5 02:14:13 gangrel vmunix: per: could not install vga console support
Feb 5 02:14:13 gangrel vmunix: install_vga_console: Failed to probe vga
hardware
Feb 5 02:14:13 gangrel vmunix: i2c: Server Management Hardware Present
Feb 5 02:14:13 gangrel vmunix: generic console support installed: using
firmware callbacks
Feb 5 02:14:13 gangrel vmunix: dli: configured
Feb 5 02:14:13 gangrel vmunix: NetRAIN configured.
Feb 5 02:14:13 gangrel vmunix: vm_swap_init: swap is set to eager
allocation mode
Feb 5 02:14:16 gangrel vmunix: Environmental Monitoring Subsystem
Configured.
#
Received on Mon Feb 05 2001 - 10:15:35 NZDT

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