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Tips & Tricks

Let the Add New Hardware Wizard resolve your device problems

If you are having problems with a particular device after installing Windows 98 or other software, try removing it and then let Windows 98 reinstall the device.

Here's how to do it:

  1. On the Start menu, point to Settings, point to Control Panel, and then double-click the System icon.
  2. Click the Device Manager tab.
    (The problem category should automatically open and a symbol should indicate which device is faulty.  If it's not working properly, there will be a yellow circle with a black exclamation point inside it; if it's not working at all, there will be a red X.
  3. Click once on the problem item to highlight it, and then click Remove.
  4. During start up, Windows 98 should detect as missing the device you just removed and automatically run the Add New Hardware Wizard. If you recently downloaded new drivers from any of your hardware manufacturers sites, or from Windows Update, be sure to use the wizard's Have Disk option to ensure that Windows 98 installs the new drivers and not any old ones.

Hint: When you download new drivers from hardware manufacturers or Windows Update, copy them to a floppy disk and label them. This way, if you ever need to re-install them, and don't have access to the Internet, they are right where you need them.

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