Modeling the Cost of Software Quality by Stephen T. Knox
	Changing the Rules: A Pragmatic Approach to Product Development by Paul K. Huntwork, Douglas W. Muzzey, Christine M. Pietras, and Dennis R. Wixon
	Defining Global Requirements with Distributed QFD by John A. Hrones, Jr., Benjamin C. Jedrey, Jr., and Driss Zaaf
	DEC TP Workcenter: A Software Process Case Study by Ernesto Guerrieri and Bruce J. Taylor
	SEI-based Process Improvement Efforts at Digital by Neil L. M. Davies and Margaret M. Dumont
	Assessing the Quality of OpenVMS AXP: Software Measurement Using Subjective Data by Robert G. Thomson