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North America  Compaq  Assisted Services   CAS Solutions Spare Parts Depot Description: Spare Parts Depot Program allows all Authorized Service Providers (ASPs), System Service Providers (SSPs) and Self Maintainers access to all depots located in major metropolitan areas in the U.S. for the purpose of obtaining critical spare parts for registered systems. The depots inventory critical spare parts for Compaq servers, sub-systems, workstations and deskpros for availability within 4 hours of placing an order. General Information: Sales Information Sheet (pdf) Presentation  FAQs: This document contains a list of frequently asked questions that have been updated to reflect current program functionality. Depot location map   Depot location listing Service Description  This documents is the official Compaq Service Description that in addition to addressing program features also serves the purpose of a pricing sheet and a menu of supported models / products. Terms and Conditions: These T&Cs are specific to the Spare Parts Depot program. Pricing & Supported Products:   Pricing is available in the Service Description, and is in the PAS/EAS price list. Depot Menu:  Products not on the list may be supported. There is an E-mail process described to verify products not on this list. Application Kit or Forms: To qualify, a pre-requisite is enrollment in a service partner program (ASP, SSP or Self Maintainer.) Depot registration is then accomplished via the CSN account, and is performed at the device level. Return to North America CAS Solutions

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