In the first
part of two articles on Troubleshooters,
we looked at common
with your computer. In the
second article, we turn our attention to network issues.
people work at computers that are linked to other computers to form
a network. Occasionally, problems elsewhere on the network might
prevent you from accessing its resources, or even have you appear to
not be part of the network.
But you shouldn't let such issues raise your
will help soothe away network
troubles that prevent you from doing your work. We've highlighted here information
Troubleshooters; you'll find many more by following these instructions:
1. From the Start menu, select Help
2. Click the Contents tab
4. Select Windows 98
5. Select the area that's giving you
No server connection
you try to visit a Web site or go on the Internet you might
see a message
that says Internet Explorer can't display a Web page or that a connection to the
server cannot be established. These two messages are related to
a similar problem:
missing or damaged
DLL files. These stand for Data Link Library, and the most common missing
files are Winsock.dll files, which allow computers with Windows
operating systems to connect to the Internet. The Troubleshooter on
Dial-up Networking walks you through a series of questions to
diagnose which files you might need and how to remedy the problem.
Can't share a printer or files
computer forms part of a network,
you probably share a printer and may exchange files with other
computers that are linked together in the network. If your computer
has not been configured for sharing resources, you may see a message
you can't share a printer or files. Windows allows you to share your
computer, and to have multiple computers share printers. But you
must specifically set up your computer to share it
over a network connection.
Look under the Networking
heading in Troubleshooters for
full details on how to do this.
Lost in the neighborhood
computers are wired together in a network, you can check easily to
see which computers are connected. Yours seems connected, but others on the
network are unable to retrieve material from it or view it as part
of the network. A visit to the Troubleshooter on Networking will
help you solve the mystery of
why your computer is not showing up under the list of Network
Lots More Solutions
In addition to the solutions covered in
these two articles, there's a slew of highly practical information
on solving a host of other problems (for both network computers and
standalone machines) contained in Troubleshooters.
Gordon Black believes that networking is
best done over a cup of coffee.
There are a number of Microsoft Web sites
set up specifically to provide aid when you get stuck.
For answers to common questions try the Windows 98 FAQ Web
There are many resources at your disposal at The Microsoft Personal Support
Center Web site.
When you feel stumped and would like to speak to someone,
visit the Microsoft
Technical Support for