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Let the Add New Hardware Wizard resolve your device problems

Windows Me

If you are having problems with a particular device after installing Windows Me or other software, try removing it and then let Windows Me reinstall the device.

Here's how to do it:

  1. Click Start, point to Settings, point to Control Panel, and then click the System icon.
  2. Click the Device Manager tab. The problem category should automatically open within the list. A symbol should indicate the faulty device. If a device is not working properly, there will be a yellow circle with a black exclamation point inside it; if it's not working at all, there will be a red X.
  3. Click on the problem item to highlight it, and then click Remove.
  4. During start up, Windows Me should detect as missing the device you just removed and automatically run the Add New Hardware Wizard. If you recently downloaded new drivers from any of your hardware manufacturers' sites, or from Windows Update, be sure to use the wizard's Have Disk option to ensure that Windows Me installs the new drivers and not any old ones.

Hint: When you download new drivers from hardware manufacturers or Windows Update, copy them to a floppy disk and label them. This way, if you ever need to re-install them, and don't have access to the Internet, they are right where you need them.

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